Shipping Information

Standard Delivery

Most purchases are shipped from our brewery here in Ft. Collins, CO via UPS, to arrive within five to seven business days of receipt of the orderItems shipped outside the contiguous 48 states are delivered by Parcel Post at our regular shipping charges or may be express-shipped for an additional charge as described below. Certain heavy or oversize items cannot be shipped outside the contiguous 48 states.

Rush Delivery

Please call toll free 888-622-4044 (M-F 9 to 4:30) for Next Day, 2 Day and 3 Day Air charges and availability to your home or business.

Return Policy

We will happily accept the return or exchange of unworn, unwashed and defective items up to 3 months from the time you receive it. Simply indicate the reason for return and action to be taken such as return or exchange.

Please send merchandise with return form to the following address:

New Belgium Brewing Company, 500 Linden St. Fort Collins, CO 80524 Attention: Amy

Please allow 1-2 weeks from the time that you mailed your package, for us to receive and process your return/exchange.

Disclosure Regarding Collection and Use of Personal Information

Thank you for visiting newbelgium.com. This notice explains our online information collection and use practices and the choices you can make about the way we use and share such information. Please take the time to read and understand this policy so that you can understand how we use your personal information. OUR ONLINE INFORMATION COLLECTION AND USE PRACTICES MAY DIFFER FROM OUR PRACTICES REGARDING INFORMATION OBTAINED OFFLINE. REMEMBER IF YOU REGISTER WITH newbelgium.com, PARTICIPATE IN A SURVEY, PURCHASE SOMETHING FROM US, REGISTER FOR NEWSLETTERS OR ENTER ANY OF OUR CONTESTS OR PROMOTIONS, YOU AGREE TO THESE TERMS. AS WE UPDATE AND EXPAND OUR SERVICES, THIS POLICY MIGHT CHANGE, SO CHECK IT OUT FROM TIME TO TIME.

 Using Information About You

We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about New Belgium Brewing Company, Inc.

Collecting Information About You

In general, you can visit our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you purchase or order a product, subscribe to a service, participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases up to 3 months of last purchase date. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.